NO-DUES CERTIFICATE REQUEST FROM A LENDER
Request date: 2 April 2026
To ABC Bank Ltd, Sector 17, Chandigarh.
Borrower: Aarav Sharma, Sector 21, Panchkula. Loan: Home loan ending 1188. Property: Apartment 804, ABC Heights, SAS Nagar, Punjab; Apartment 804, Tower B; deed no. 2345.. Regime: Punjab freehold/revenue-record property.
Loan closed: 1 April 2026. Closure reference: X. Requested certificate scope: Loan account closed with nil dues. Original-document status: Documents already returned.
LEGAL BASIS
Punjab: The RBI direction dated 13 September 2023 requires covered lenders to return originals and remove registered charges within 30 days after full repayment or settlement and provides Rs 5,000 per day for lender-attributable delay. The lender branch or grievance office receives this request. If the lender does not reply within 30 days, or its reply does not resolve the complaint, a complaint against a bank or a non-banking finance company covered by the Reserve Bank – Integrated Ombudsman Scheme, 2026 can be taken to the RBI Ombudsman within 90 days of that deadline or of the lender's last reply, whichever is later. Housing finance companies are outside that scheme: a complaint against one goes, after the company's own grievance redressal officer, to the National Housing Bank.
Chandigarh: The same RBI closure obligation applies. For sector or estate property, the no-dues certificate is supporting evidence for the Estate Office file under the Capital of Punjab (Development and Regulation) Act, 1952 and Chandigarh Estate Rules, 2007; it does not itself delete a local charge entry. The Estate Office fee for that later step was not confirmed.
PERSONAL DATA NOTICE
This notice is given under the Digital Personal Data Protection Act, 2023.
The purpose of collecting personal data in this no-dues request is to identify the closed loan and obtain lender confirmation of nil dues, security release and original-document status.
The record will be held by Kagaznama and may be shared with the borrower, ABC Bank Ltd, the relevant registry or estate authority and professionals completing loan closure.
If the matter does not proceed, the personal data will be retained for 90 days and then erased. If the matter proceeds, the record will be retained for the matter plus 12 months, except where a statutory or regulatory record-retention period requires a longer named period.
A person named in this document may request correction or erasure where the purpose has ended, withdraw consent for future consent-based processing, or raise a grievance by writing to privacy@example.com. The record-holder should acknowledge and reply within 30 days.
Data minimisation: this document does not collect a full Aadhaar number, an Aadhaar-card copy, a password or bank credentials.